Guided Tours

Our group visits can be booked year-round, excluding during statutory holidays and other posted museum closures. Group visits must be booked in advance.

GUIDED TOUR

April to August:

• Monday to Friday, between 10:00 a.m. and 4:00 p.m.
• Saturday to Sunday, between 10:00 a.m. and 3:00 p.m.
• *We require a minimum of one month's notice for all bookings.

September to March:

• Wednesday to Friday, between 10:00 a.m. and 4:00 p.m.
• Saturday to Sunday, between 10:00 a.m. and 3:00 p.m.
• *We require a minimum of 2 weeks' notice for all bookings.

GENERAL ADMISSION

April to August:

• Monday to Friday, between 10:00 a.m. and 4:00 p.m.
• Saturday to Sunday, between 10:00 a.m. and 3:00 p.m.

September to March:

• Wednesday to Friday, between 10:00 a.m. and 4:00 p.m.
• Saturday to Sunday, between 10:00 a.m. and 3:00 p.m.

2026 PRICING: GUIDED TOUR

Guided tours are priced based on the number of participants. A minimum of 10 participants is required to be eligible for the group rate.

Rates cannot be combined with any other discount, program, coupon, or special offer.

Type	60-minute Tour	90-minute Tour		Cancellation Fee
Adult (18–59)	$17.50	$26.25		$9.19
Senior (60+)	$16.25	$24.25		$8.51
Youth (6–17)	$9.50	$14.25		$4.99
Student (18–59)	$12.00	$18.00		$6.30
Adult - Military	$15.75	$23.60		$9.19
Senior - Military	$15.75	$23.60		$8.51
Chaperone	Free
Tour Operator	Free
Bus Driver	Free
After Hours Fee	$3.50 per person

Prices exclude taxes and processing fees.

2026 PRICING: GENERAL ADMISSION

Individual ticket prices apply to members of a group booking general admission.

Adult (18–59): $19.50
Senior (60+): $17.50
Student (18–59): $15.00
Youth (6–17): $13.00
Family Rate (2 Adults, 5 Youth): $55.50
Child 5 and under: Free

Special rates are available for First Nations, Inuit, and Métis, veterans and military, teachers, and health care workers.

Prices exclude taxes and processing fees.

The Diefenbunker is committed to providing a safe, respectful, and enjoyable experience for all visitors while protecting the museum's collections, exhibits, and facilities. 

Behaviour expectations

All participants, including youth and adult chaperones, are expected to: 

• Treat museum staff, volunteers, exhibits, and other visitors with respect
• Follow all instructions provided by Museum Guides
• Refrain from disruptive, rude, unsafe, or inappropriate behaviour
• Ensure participants remain under appropriate supervision throughout their visit

Chaperones are responsible for actively supervising their groups and addressing inappropriate behaviour when requested by museum staff.

Two-strike behaviour protocol 

Museum Guides will follow a two-strike system when managing inappropriate behaviour during school and youth group visits.

• First strike: A first strike may be issued when behaviour becomes disruptive, inappropriate, unsafe, or disrespectful, and chaperones are not adequately managing the participants. Examples may include, but are not limited to:
  • Repeated disruptions during a tour or program
  • Disrespectful behaviour toward staff or other visitors
  • Failure to follow guide instructions
  • Unsafe behaviour within Museum spaces
• Second strike: If inappropriate behaviour continues after the first strike, the Museum Guide may issue a second strike. Following a second strike, the tour or program will be terminated, and the group will be asked to leave the museum immediately.

Immediate removal 

Some incidents may be considered sufficiently serious to warrant immediate termination of the visit without following the two-strike process. The Museum Guide has the discretion to end a visit immediately when necessary. Examples may include, but are not limited to: 

• Deliberate damage or attempted damage to museum property or exhibits 
• Violent or threatening behaviour 
• Behaviour that presents a safety risk to visitors or staff 
• Any serious misconduct as determined by museum staff 

Incident fee 

If a tour or program is terminated due to behaviour-related issues, including incidents involving damaging contact with museum exhibits or spaces, the booking group will be charged a $100 incident fee to offset the administrative time required to prepare incident reports and complete follow-up procedures. 

Cancellation of remaining bookings 

If a group is required to leave the museum due to behaviour-related issues, all their remaining bookings (tours, programs, facility rentals, other reservations) scheduled for that day will be cancelled immediately. No refunds will be issued for cancelled bookings, and the group will not be permitted to return later the same day.

Future booking restrictions

If a group is required to leave the museum due to behaviour-related issues, they will not be eligible to book another visit for a period of two (2) months from the original booking date.

Cancellations or any adjustments must be communicated to our team via email a minimum of two (2) weeks in advance of the booking date. Any changes made past this time will be subject to cancellation fees (see Pricing table above).

Upon arrival, we allow a discrepancy of no more than five (5) participants from the original number booked. If changes to participant numbers are greater than five (5), cancellation fees will be applicable. It is at the museum's discretion to refuse a group arriving with more visitors than were booked.

If your group should arrive late, we cannot reduce the admission fee nor can we guarantee that your group will receive a full tour due.

Due to its location and age, the Diefenbunker may close on short notice due to inclement weather or other unforeseen emergencies. In this instance, your group will not be charged, and your point of contact will be notified immediately.