COVID-19 Updates

When you’re ready, we’re ready for you.

To ensure your safety, and that of your family, as well as our staff and volunteers, we’ve put extensive safety measures in place, changed how you purchase your tickets, and introduced some new ways to explore the Bunker.

Learn more below as you plan your visit.

Our blast doors are reopening on February 2, 2022!

We look forward to safely welcoming you back underground!

In accordance with the Government of Ontario guidelines, the Diefenbunker will reopen on Wednesday, February 2, 2022, operating at 50% capacity. We strongly recommend buying your tickets online in advance of your visit to the museum to ensure there are still spots available.

The safety of our visitors, staff, and volunteers is our top priority — please read more below to find out how we’re keeping you safe.

When you’re ready, we’re ready for you. We thank you for your patience and continued support.

Hours, Tickets, & Arrival Times

Wednesday – Friday: 10:00 a.m. – 4:00 p.m.

Saturday – Sunday: 10:00 a.m. – 3:00 p.m.

Note: For the best experience, we suggest at least one hour to explore the Diefenbunker.
The Admissions desk closes 30 minutes before the museum closes. Tickets cannot be purchased after this time.

We strongly recommend buying your tickets online in advance of your visit to the museum to ensure there are still spots available. As of February 2, 2022, the museum is operating at 50% capacity.

*Dates and hours are subject to change based on the recommendations from public health officials. Thanks for your patience as we try to make this the best experience for you!

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Proof of Vaccination

Starting October 6, 2021, under recommendation by the City of Ottawa and Government of Ontario, anyone 12 and older will require proof of vaccination and photo ID to visit the Diefenbunker Museum, subject to accommodations required by the Ontario Human Rights Code. Fully vaccinated means you have received two doses of a Health Canada approved vaccine at least 14 days prior.

Pre-booking your museum visit online will shorten your registration time upon entry. COVID-19 vaccination receipts can be downloaded through Ontario Health here. Please note that masking, physical-distancing, and contact tracing measures remain in effect.

We thank you for your patience and understanding.

Masks are Mandatory

Wear a mask!

As of July 7, 2020, in the City of Ottawa, it is mandatory to wear a non-medical mask in indoor public spaces to prevent the spread of COVID-19. Please help keep our family, staff, volunteers, and visitors safe.

If you do not want to wear a mask indoors, please consider planning a visit in the future when it is safe to do so. You wear a mask to protect others. They wear a mask to protect you. We’re in this together. If you do not own a mask, we have masks available for purchase at the museum.

All museum staff are required to wear masks in public spaces.

Masks are Mandatory

Your New Museum Experience

Same unique underground experience — with a few changes

  • You will be able to explore the museum on your own, as usual.
  • We have a free and informative Audio Guide that shares the history and stories of the Diefenbunker. While there is now free Wi-Fi throughout the Bunker, we encourage you to download the Audio Guide to your preferred device before your visit. Please bring your own earbuds/headphones. You can now access additional visual content to accompany the Audio Guide – photos, videos, and archival materials – through the online Audio Guide App.
  • Floor markers will lead you in one direction through the museum.
  • Washrooms on the top level of the museum are open. Other washrooms are temporarily closed.
What We’re Doing to Keep You Safe

Your safety is always our top priority

  • In accordance with Ottawa Public Health guidelines, we are limiting the number of visitors in the building. As of February 2, 2022, the museum is operating at 50% capacity.
  • Our staff will be cleaning restrooms, exhibits, and high-touch areas throughout the day.
  • All our staff are required to be fully vaccinated and to wear masks in public spaces. They will have their temperature checked when reporting to work and anyone experiencing any sign of illness will be sent home.
  • We’ve added even more hand-sanitizing stations (returning visitors will know that we already had many in place).
  • We have closed high-touch areas and exhibits temporarily.
Spy Camp, Birthday Parties, Group Tours, Event Rentals, and Escape the Diefenbunker

Capacities and available dates for our programs are subject to change, based on recommendations from public health officials. Please consult the pages linked below for up-to-date information.

  • Escape the Diefenbunker escape rooms are running. Please consult the Escape Manor booking site for up-to-date group capacities and vaccination policies.
  • Group Tours are temporarily operating at reduced capacities.
  • Spy Camp and Birthday Parties are back at the bunker, with some restrictions in place.
  • Special events are temporarily on hold.

Thanks for your patience as we try to make this the best experience for you!

Inner Square Benefits Extensions

Beginning July 8, 2021, we will extend your Inner Square Benefits for the amount of time that the museum was closed. This applies to current, new, and renewing cardholders.

Thank you for continuing to support the museum through these unprecedented times.

Support the Diefenbunker Museum

Your gift makes a difference.

Since closing our blast doors on March 13, 2020, we’ve been humbled and encouraged by the words of support and the financial contributions we’ve received from our community.

“Hoping the pandemic doesn’t bite into your bottom line too badly. Stay safe and take care.” – Diefenbunker donor

“I am happy to contribute to the excellent work of the Diefenbunker staff who continue to teach the lessons of the Cold War.” – Diefenbunker donor

Our museum was founded by a group of dedicated volunteers in our community, where we are strongly rooted. During this pandemic, we feel that sense of community even more. As a private, charitable museum, we have worked hard to keep our 2020 momentum and successes going, despite the current challenges. With your gift, we are carrying out our mission, as Canada’s most unique learning environment for present and future generations to gain a better understanding of the Cold War.

Any donation that you are able to give makes a difference — and is appreciated.
Please donate today.

Donate. Every dollar counts, now more than ever

This page was last updated on January 24, 2022 and will continue to be updated as new information becomes available.

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