When you’re ready, we’re ready for you.
To ensure your safety, and that of your family, as well as our staff and volunteers, we’ve put extensive safety measures in place, changed how you purchase your tickets, and introduced some new ways to explore the Bunker.
Learn more below as you plan your visit.
Hours, Tickets, & Arrival Times
Wednesday – Friday: 10:00 am – 4:00 pm
Saturday-Sunday: 10:00 am – 3:00 pm
Buy your tickets online in advance: We highly recommended doing so.
We have limited the number of visitors inside the building to allow for physical distancing.
Be patient: If the museum is busy, we may ask you to wait outside (make sure to dress for the weather).
Take your time: There is no limit on how long you stay, so you can explore all day.
We’re offering staggered entry times to reduce the amount of time you need to wait before entering the Bunker.
You can choose your entry time:
3:00 pm (Wednesday through Friday only)
Note: you can come any time AFTER your entry time and stay as long as you like (we recommend a maximum of 2 hours). We suggest at least 1 hour to explore the museum. Please plan accordingly and arrive during your specified time.
Note: There still may be wait times.
Thanks for your patience as we try to make this the best experience for you!
Proof of Vaccination
Starting October 6, 2021, under recommendation by the City of Ottawa and Government of Ontario, anyone 12 and older will require proof of vaccination and photo ID to visit the Diefenbunker Museum, subject to accommodations required by the Ontario Human Rights Code. Fully vaccinated means you have received two doses of a Health Canada approved vaccine at least 14 days prior.
Pre-booking your museum visit online will shorten your registration time upon entry. COVID-19 vaccination receipts can be downloaded through Ontario Health here. Please note that masking, physical-distancing, and contact tracing measures remain in effect.
We thank you for your patience and understanding.
Masks are Mandatory
Wear a mask!
As of July 7, 2020, in the City of Ottawa, it is mandatory to wear a non-medical mask in indoor public spaces to prevent the spread of COVID-19. Please help keep our family, staff, volunteers, and visitors safe.
If you do not want to wear a mask indoors, please consider planning a visit in the future when it is safe to do so. You wear a mask to protect others. They wear a mask to protect you. We’re in this together.
All museum staff are required to wear masks in public spaces.
If you do not own a mask, we have masks available for purchase at the museum.
Your New Museum Experience
Same unique underground experience — with a few changes
- You will be able to explore the museum on your own, as usual.
- We have a free and informative new audio guide (download it to your preferred device before your visit) that gives the history of the Diefenbunker. Please bring your own earbuds/headphones.
- Floor markers will lead you in one direction through the museum.
- Washrooms on the top level of the museum are open. Other washrooms are temporarily closed.
Due to COVID-19 restrictions on capacities, and limited visibility for our staff, our cold storage/morgue area has been closed to the public. We apologize for the inconvenience.
Due to the working nature of our machine room, the space is closed to the public.
Although inaccessible, both spaces have text panels to interpret them.
Due to accessibility issues, the cold storage panel will be in the cafeteria.
What We’re Doing to Keep You Safe
Your safety is always our top priority
- Our staff will be cleaning restrooms, exhibits, and high-touch areas throughout the day.
- All our staff are required to be fully vaccinated and to wear masks in public spaces. They will have their temperature checked when reporting to work and anyone experiencing any sign of illness will be sent home.
- We’ve added even more hand-sanitizing stations (returning visitors will know that we already had many in place).
- We have closed high-touch areas and exhibits temporarily.
Spy Camp, Birthday Parties, Group Tours, Event Rentals, and Escape the Diefenbunker
- Escape the Diefenbunker: Maximum of 9 participants per group (plus 1 Diefenbunker host)
- All other special events are temporarily on hold
*Dates are subject to change, based on recommendations from public health officials.
Inner Square Benefits Extensions
Beginning July 8, we will extend your Inner Square Benefits for the amount of time that the museum was closed. This applies to current, new, and renewing cardholders.
Thank you for continuing to support the museum through these unprecedented times.
Support the Diefenbunker Museum
Since closing our blast doors on March 13, we’ve been humbled and encouraged by the words of support and the financial contributions we’ve received from our community.
“Hoping the pandemic doesn’t bite into your bottom line too badly. Stay safe and take care.”
“I am happy to contribute to the excellent work of the Diefenbunker staff who continue to teach the lessons of the Cold War.”
Our museum was founded by a group of dedicated volunteers in our community, where we are strongly rooted. During this pandemic, we feel that sense of community even more. As a private, charitable museum, we have worked hard to keep our 2020 momentum and successes going, despite the current challenges. With your gift, we are carrying out our mission, as Canada’s most unique learning environment for present and future generations to gain a better understanding of the Cold War.
Any donation that you are able to give makes a difference — and is appreciated.
Please donate today.